Homeowners 833-409-7663 Commercial 800-218-7391
Frequently Asked Questions
FAQs About Insurance Restoration
Insurance costs are rising nationwide. Don’t just take our word for it—check out these recent articles for more insights regarding why insurance rates are increasing across the US.
We’re not insurance experts; however, it is clear that factors like your roof’s age, condition, and materials, your property's location, weather damage history in your area, coverage options, claim history, and overall home maintenance can all influence rates. The data we are seeing says your rates are going to increase next year whether you file a claim or not.
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Yes, Advocate works with all insurance companies. However, your home must qualify for coverage, which means there must be a weather-related event that caused damage. We specialize in working with insurance companies every step of the way. If the insurance doesn’t cover the full project, we also offer financing options to ensure you're covered. Either way, we've got you!
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Of course! We’re happy to work with you regardless of whether you file an insurance claim. Plus, we offer great financing options to help you keep your monthly payments low.
Ready to learn more? Schedule Your Free Inspection Now!
Most homeowner’s insurance policies cover storm damage, including hail, wind, and fallen debris. The best way to determine coverage is to review your policy and file a claim with your insurance provider. Advocate Construction can assist by performing a free inspection and helping you navigate the claims process.
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Every insurance policy is different, and coverage varies depending on your provider and policy type. Your out-of-pocket costs will depend on whether you have an Actual Cash Value (ACV) or Replacement Cost Value (RCV) policy, your deductible, and what your insurance company approves. Advocate Construction can help you understand your coverage and work with your insurer to ensure you receive the maximum benefits allowed under your policy.
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Absolutely! Check out the next section for details about our financing and payment plan options. We have a team of people in our finance department that can help get you the perfect option to meet your needs.
Ready to learn more? Schedule Your Free Inspection Now!
FAQs From Current Customers
For updates or to check in, don’t hesitate to contact our Customer Success Team. We're available Monday through Friday, 9 AM–5 PM, by phone or text at 913-386-6700. Please note this hotline is exclusively for existing customers.
Our Customer Success Team. We're available Monday through Friday, 9 AM–5 PM, by phone or text at 913-386-6700. Please note this hotline is exclusively for existing customers.
For updates or to check in, don’t hesitate to contact our Customer Success Team. We're available Monday through Friday, 9 AM–5 PM, by phone or text at 913-386-6700. Please note this hotline is exclusively for existing customers.
Totally your call. Build day will be noisy... all day long. If your pets are sensitive to loud sounds like booms, fireworks, ballons popping, thunderstorms, you might consider other plans for them—a long walk at the park, a visit to Grandma’s, take-your-pet-to-work day, the kennel, or even a spa trip! If your pets stay home, please secure them in a safe room or kennel. Our crew will be moving around constantly across the roof or exterior of your home, so keeping them inside is essential for their safety.
If your project is going through your insurance company, delays can occur as we work to ensure all necessary items are covered. Our goal is to build your home to meet manufacturer specifications and municipal codes, which sometimes requires adjustments to the initial insurance estimate to include all required line items.
This back-and-forth process can take anywhere from a couple of weeks to several months, depending on how quickly the insurance company responds. Rest assured, we’re dedicated to resolving everything as efficiently as possible.
For updates or to check in, don’t hesitate to contact our Customer Success Team. They’re available Monday through Friday, 9 AM–5 PM, by phone or text at 913-386-6700. Please note this hotline is exclusively for existing customers.
We make paying simple and convenient. You can pay online via ACH, credit card (Visa, MasterCard, American Express, Discover), or debit card. Click here to make a payment.
Prefer to pay by phone? Call our Customer Success Team at 913-386-6700, Monday–Friday, 9 AM–5 PM. This line is for existing customers only.
If you have an insurance check that needs endorsement (including by your mortgage company), we can arrange for pickup and handle the processing for you. Just call or text our Customer Success Team to set it up.
Roofing, siding, and exterior remodeling can get messy—there’s just no way around it. During construction, expect debris as we remove dumpsters full of old shingles or siding materials to make way for the new ones. Cleanup happens at the end of the project, so please avoid the work area if possible, and be cautious if you need to pass through.
If your project is complete and you've had your quality walkthrough but still notice an issue, don’t worry—give our Customer Success Team a call or text at 913-386-6700, and we’ll come by for an additional cleanup.
Give our Customer Success Team a call or text at 913-386-6700, and we’ll schedule one of our Quality Control team members to stop by to take a look at no charge. Our goal is to assess the issue and determine its cause.
Many of our manufacturer warranties last 10+ years, so your project may still be covered under a manufacturer warranty. If it’s not, we’re happy to help identify a solution and work with you to get the problem resolved. If there is ever going to be a charge for this we will let you know in advance and in writing.
Don't hesitate to contact our Customer Success Team. They’re available Monday through Friday, 9 AM–5 PM, by phone or text at 913-386-6700. Please note this hotline is exclusively for existing customers.
Contact our Customer Success Team. They’re available Monday through Friday, 9 AM–5 PM, by phone or text at 913-386-6700. Please note this hotline is exclusively for existing customers. They can get you in touch with the manager on your account and make sure you are taken care of.
FAQs From Community Members
There are several reasons one of our employees may have knocked on your door:
- To let you know we’re working on a neighbor’s home and may have equipment or vehicles in the area.
- To provide you with our contact information in case a truck is temporarily blocking your driveway or needs to be moved on build day.
- Your home may have been impacted by a recent storm, and we wanted to offer you a free inspection for potential damage.
- We’re operating a drone in the area for inspection purposes, and it may briefly cross over your property line.
Without knowing the specific details—who knocked, when, and what was happening—it’s hard to say exactly why we stopped by. Feel free to contact us if you have questions or concerns!
FAQs About Financing/Payment Plan Options
Advocate Construction (and Advocate Roofing) is not a finance company and does not provide financing. All loan offers, approvals, and terms are determined solely by the independent financing companies to which Advocate refers clients. Advocate has no control over their decisions or terms.
If you'd like to see if you are approved for financing through one of our financing partners click here.
Ready to see if you qualify? Click here to be taken to a 3rd party financing company to see what you qualify for or Schedule Your Free in Person Consultation Now!
Yes, our financing options allow for early repayment with NO prepayment penalties.
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We work with multiple lenders, many of whom offer options for customers with varying credit scores. While credit scores above 680 may secure lower interest rates, there are options available for customers with credit scores as low as 550.
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Approvals are instant. As soon as the application is submitted an approval or denial will be sent to the customer from the financing partner by text and email for their review.
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Dave Watson is our Finance Manager who specializes in everything related to our financing and payment plans.
Call: 630-984-5211
Interest rates vary depending on the homeowners' credit score, the financing term, and the lender. We offer both fixed and promotional rate options. We can provide specific rates once the application is processed.
Ready to learn more? Schedule Your Free Consultation Now!
Multi Family | HOAs | Religious Institutions | Commercial 800-218-7391
* Disclaimer: The logos displayed on this website are used under fair use for informational or colateral purposes. Advocate can work with all insurance and financing companies, including those shown here, but is not formally affiliated with, sponsored by, or partnered with them. Additionally, we can work with nearly any manufacturer or supplier of roofing, siding, windows, doors, or solar products. Advocate is not a financing company and does not provide loans. All financing offers, approvals, and terms are solely determined by independent financing companies to which we may refer clients, and we have no control over their decisions or terms.
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